How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.

How to track my order?

Please track your order at our Tracking page https://17track.net/en

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX

Can I cancel or modify my order?

If your order hasn’t been processed yet, you can cancel or modify it by contacting us within 24 hours of placing the order.

What shipping carriers do you use?

We partner with trusted carriers like USPS, FedEx, and DHL to ensure fast and reliable delivery.

Can I change my shipping address after placing an order?

Address changes are possible if your order hasn’t been processed. Contact us immediately for assistance.

What happens if my package is lost or damaged during shipping?

If your package is lost or arrives damaged, please contact our support team with your order details. We’ll ensure a resolution, including a replacement or refund.

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

How do I initiate a return or exchange?

Contact us through our support email or live chat within 30 days of receiving your product. Provide your order number and reason for the return or exchange.

Are there any items not eligible for return?

Items such as intimate apparel, custom products, and final sale items are non-returnable.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options available at checkout.

Is my payment information secure?

Absolutely! We use SSL encryption to protect your payment details and ensure a safe shopping experience.

Why was my payment declined?

Payments may be declined due to incorrect card details, insufficient funds, or a bank restriction. Contact your bank or try another payment method.

Are the product images on the website accurate?

Yes, our product images are accurate, but slight variations in color or texture may occur due to lighting or screen settings.

Do your products come with a warranty?

Most of our products include a limited warranty. Check the product description or contact us for specific details.

How do I know which size to choose?

Shoe Size Conversion Guide - Zappos This page provides a detailed and trustworthy guide for converting US, EU, and UK shoe sizes. It’s perfect for customers to refer to directly. Let me know if you'd like to suggest an alternative!

I’m having trouble logging into my account. What should I do?

Click on "Forgot Password" at the login page, or contact support if you continue to experience issues.

Why am I not receiving order confirmation emails?

Check your spam/junk folder or verify that the email address entered at checkout is correct.

How can I contact customer support?

You can reach us via live chat, email at support@smartgearpros.com, or through our Contact Us page.

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Yes! Subscribe to our newsletter to stay updated on exclusive deals and promotions.

Can I place a bulk order?

Absolutely! Contact us for bulk pricing and special offers on large orders.

8-32mm 1/2" Drive Deep Impact Socket Set Drive Metric Wrench Socket Deep Impact Socket Pneumatic Wrench Head Tire Removal Tools

$13.99

$13.99 ~~$24.95~~

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SPECIFICATIONS

Brand Name: NIUXIANG

Choice: yes

Hign-concerned Chemical: None

Material: Chromium-vanadium Steel

Model Number: 1/2" Drive Deep Impact Socket

Origin: Mainland China